We want you to be fully satisfied with your purchase from myfashionfarm.com. If for any reason you are not satisfied, we will accept returns within 10 days of purchase. Please be advised that this will be a refund to your original payment method.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
To initiate a return, please contact our customer service at firstname.lastname@example.org with your order number and the reason for the return. We will provide you with instructions on how to proceed.
Please note that shipping fees are non-refundable, and customers are responsible for the cost of return shipping.
Once we receive your return, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method.
Please allow 3 business days for the refund to be processed and for the funds to appear in your account.
Exchanges: If you would like to exchange an item for a different color (if available), please contact our customer service at email@example.com to initiate the exchange process. Customers are responsible for the cost of return shipping, and we will cover the cost of shipping the new item to you.
Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service at firstname.lastname@example.org with your order number and a photo of the damaged or defective item. We will provide you with instructions on how to proceed. We will cover the cost of return shipping, and we will either replace the item, if available for replacement, or issue a refund.
Thank you for choosing myfashionfarm.com and please let us know if you have any questions or concerns about our return policy.